According to a study conducted by Google, as many as 70% of mobile users value the click-to-call feature on their smartphones when they are searching for a business. With this high percentage, it goes without saying that having a reliable business phone system is one of the most important assets to invest in.
With VoIP technology becoming more common, the cost of a reliable phone system for your business doesn’t have to be an overwhelming or huge investment like it has been in the past. VoIP stands for Voice over Internet Protocol and works by transferring voice as data over the internet. Traditional landlines transfer voice through analog signals.
Let’s cover a few of the most important aspects to consider when choosing between VoIP and traditional landline services for your business:
Cost Cost is one of the largest benefits when choosing a VoIP system over a traditional landline. Initial set up cost, running cost, call price, and additional pricing for international rates and add-on features are nominal compared to that of traditional landline system cost. Additional features such as call parking, forwarding, and similar features are available on both VoIP systems and traditional landlines, however, they are much more affordable on VoIP telephone systems.
Media Traditional landlines only transfer voice, while VoIP phones you can use to transmit voice along with video, pictures, and other multimedia.
Both VoIP systems and traditional landlines are reliable. Looking forward, VoIP systems are going to continue to be more and more reliable, with improved internet technology and speeds. Landlines on the other hand, though reliable, are simply becoming obsolete so their performance may eventually start to deteriorate. Efficiency Choosing your system may even impact the time management of your employees. From how quickly VoIP systems work, studies show your employee could save upwards of thirty minutes per employee per workday when using VoIP systems over a traditional landline.
Ultimately, both VoIP and landline systems are capable of getting the job done, however, when you take a look at all the features and benefits of both systems, VoIP telephone systems are hands down the best choice if you are looking for a cost-effective line of communication that also has performance benefits.
Google Study Mentioned: https://www.thinkwithgoogle.com/consumer-insights/click-to-call/