REVITALIZE YOUR BUSINESS COMMUNICATIONS WITH A CLOUD-BASED PHONE SYSTEM OR VOIP

No need to purchase expensive, complex, depreciating phone system software and hardware.  All you need is high-speed internet to get your VoIP small business phone system started.

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THE BENEFITS OF

CLOUD-BASED OR VOIP PHONE SOLUTIONS

LOWER COST

NO MAINTENANCE

FASTER SETUP

MORE RELIABLE

FASTER

SCALABILITY

DISASTER RECOVERY

WHAT IS

VOIP

Voice over Internet Protocol better known as VoIP refers to the technology that allows you to make and receive phone calls over the Internet in real-time. VoIP phone service provides flexibility and mobility that is not possible with traditional telephone service. By delivering voice calling functions over internet connections, it allows anyone to use Voice over IP from anywhere via their laptops, desktops, or mobile devices.

Get a FREE IT System  Assessment or Phone Analysis Today!

TIRED OF PAYING TOO MUCH FOR

YOUR OUTDATED PHONE SYSTEM?

To Find Out More About Our Services Please Complete the Form and One of Our Support Staff Will Contact You Immediately.

GET IN TOUCH

STEP ONE

Request a 1-on-1 call-back from our specialized Sales Team.

SHARE YOUR GOAL

STEP TWO

Discuss your business goals and vision and let us develop a strategic plan.

DISCUSS YOUR PROBLEMS

STEP THREE

Discuss your current problems and we'll consult a resolution for them.

TIRED OF PAYING TOO MUCH FOR

YOUR OUTDATED PHONE SYSTEM?

Get convenient, advanced phone services in a cloud-based system at an affordable rate.

AUTO ATTENDANT

Also sometimes called a digital or virtual receptionist, an auto-attendant is a voice menu system that greets and guides callers through numbered options so that they can be transferred to the relevant departments or extensions within the company.

BUSINESS HOURS / HOLIDAY HOURS

Allows users to set different sets of rules for how their business phone system functions or routes calls depending on whether incoming calls are received during business hours or after hours when no-one is in the around.

CONFERENCE BRIDGE

This feature enables users to set up virtual meeting rooms, which can then be joined by participants on their own devices. Most service plans will allow access for 15-25 participants as standard.

VIDEO

CONFERENCING 

Going even further than conference calling, video conference calling works the same way, but also presents all parties with a picture (live video) of the other callers.

CALL RECORDING

Users have the option to record, playback, download and delete any incoming or outgoing calls. This feature is often implemented on an individual extension basis, or you can make this a system-wide feature.

INTERACTIVE VOICE RESPONSE (IVR)

Callers are greeted by an automated voice which presents them with a number of options. IVR systems can handle high volumes of incoming calls, and can reduce costs and improve customer experiences by providing access to information and services 24 hours a day without the need for staffing.

AUTOMATIC CALL DISTRIBUTION (ACD)

ACD is popular with businesses receiving high volumes of incoming calls. This system distributes incoming calls based on particular criteria such prompt selection, phone number, incoming line to the system, or the time of day the call was received.

BARGE-IN

Allows a user to enter a call  between two other extensions or between an internal extension and an outside line, either creating a three-way call or simply monitoring (listening in on) active calls. The feature can be set up to sound a warning tone to the other users when a barge-in is about to take place.

MOBILE APP INFORMATION

Clients and work associates can easily reach busy employees
anytime through one business number that will automatically
ring their mobile app. Eliminating the necessity to track down
employees on multiple numbers. 

ADVANCED VOICEMAIL / CLICK-TO-CALL

With VoIP voicemail, you’re never more than a click away from calling someone back directly and easily – but you might also prefer to get each voicemail emailed to you as an audio file attachment.

ONLINE DASHBOARD

From this software interface you have immediate access and control over every aspect of your business phone system, such as voicemail, call logs, contacts databases, programming greetings and messages, setting up conference calls and directing traffic.

FIND ME / FOLLOW ME

Calls to a virtual extension can be set to ring all of your phones simultaneously, or in order, and also how to handle a missed call. You can choose if a call should go to voicemail or be passed to another extension.

  • Advanced Voicemail / Click-To-Call

  • Online Dashboard

  • Find Me / Follow Me

  • Auto Attendant

  • Business Hours / Holiday Hours

  • Conference Bridge

  • Voice Conferencing

  • Call Recording

  • Interactive Voice Response (IVR)

  • Automatic Call Distribution (ACD)

  • Barge-In

  • Mobile App Information

IS YOUR

BUSINESS PHONE BILL TOO HIGH?

Schedule a review of your current phone bill and see how we can get your costs down!

WE'RE HERE FOR YOU WITH

UPFRONT PRICING

Get everything you need for 1 flat rate.

$35/Month

PREMIUM PACKAGE

INCLUDES

  • Auto Attendant

  • Time of Day Routing

  • Call Forwarding

  • Ring Groups 

  • Find Me/Follow Me

  • Local DID      

  • Mobile/Desktop App        

  • Unlimited Local & Long Distance Calling

  • Voicemail to Email

ADDITIONAL FEATURES AVAILABLE:

  • Fax Box 

  • Conference Line with Personal Number/Pin 

  • Video Messaging up to 30 people

  • SMS Text Messaging

  • Toll-Free Number Plus Minutes

  • And more...

To Find Out More About Our Services Please Complete the Form and One of Our Support Staff Will Contact You Immediately.

GET IN

TOUCH

*PLEASE EMAIL ALL SUPPORT TICKETS TO SUPPORT@TIERTEK.COM